Sullivan Bastian Orthodontics
About Sullivan Bastian Orthodontics
Sullivan Bastian Orthodontics is a respected provider in your community. Located in Mill Creek, WA, our practice’s top priority is to provide you the highest quality orthodontic care in a friendly, comfortable environment.
Tina – Financial Coordinator
I joined the Sullivan Bastian team in 2002 as a Treatment Coordinator, and I later transitioned into the role of Administrative Coordinator.
My son is currently in treatment, so I have a firsthand perspective in understanding the needs of our patients and their families. My 20 years’ experience in orthodontic practices has prepared me to help our patients with the insurance processes and financial arrangements for investing in orthodontic treatment.
I am active with my son’s Boy Scout troop. I have a close-knit family and enjoy our many family activities. I am crazy about the Seahawks.
Tami – Scheduling Coordinator
I started with Dr. Sullivan’s team in 2005 as the Treatment Coordinator. My experience as a parent of an orthodontic patient, as well as having treatment by Dr. Sullivan as an adult, has provided me with an understanding of the experiences of our patients and their families.
I have 18 years’ experience as a treatment and scheduling coordinator dealing with the insurance processes and financial arrangements for investing in orthodontic treatment. My daughter and I enjoy visiting different towns in Washington, trying new restaurants, spending time with friends and family, and our cat Luna.
Heather – Clinical Coordinator / Clinical Technician
My role at Sullivan Bastian Orthodontics is to provide direct support to Dr. Sullivan and our clinical team so we can provide the highest quality care. I strive to keep the clinic running efficiently so we can make the most of your appointment time.
I have been at Sullivan Bastian Orthodontics since 2008 and still love it as much as my first day. I became a clinical technician in Scottsdale AZ, 1999. I have been cross-trained in many roles over the years which allows me to provide the best care to patients and families at all points on your orthodontic journey. I am recognized by the American Association of Orthodontics as a Specialized Orthodontic Assistant and have my certification in CPR.
I have been married since 1996 to my husband Robert and have two children Lillian and Sterling, all four of us have been lucky to have beautiful smiles because of Dr. Sullivan. In my free time I enjoy traveling and exploring WA with my family and my dog Mannie. I look forward to seeing you in our office and watching your smile transform.
Jeannie – Treatment Coordinator
I love working face to face with people, and have done so for 35 years. It brings me joy to help guide patients through their smile-making journey. By educating patients and collaborating with doctors, we develop an individualized plan to create the best smile for you!
When I am not working, I enjoy spending time with my family and friends entertaining and gardening. I also love fishing, crabbing and shrimping on the Puget Sound with my husband Kory.
Fun Fact: Jeannie is a Two-Time King Salmon Derby Winner.
Hope – Clinical Technician
Sally – Lab Technician
I started with Sullivan Bastian Orthodontics in 2001 as a clinical technician. In 2004 Dr. Sullivan sent me to Great Lakes Orthodontics In New York to learn functional appliance fabrication. I learned how to make our acrylic appliances, retainers and soldered appliances. In 2009 I went on maternity leave and took some years off to have and raise my two beautiful children. I returned in 2016, I really enjoy working for Dr. Sullivan and cannot imagine being anywhere else.
I enjoy watching my children play sports, camping, gardening and working around our “mini farm”.
Sirenia- Clinical Assistant
I’ve been in the orthodontic industry since 2011. Straight out of assisting school, I jumped into orthodontics and fell in love with it. My favorite aspect of the industry is being able to transform someone confidence with just their smile.
In my spare time, I love to spend time with my fiancé, my family, shopping and practicing my makeup skills.
Natalia - Clinical Assistant
I love working in orthodontics and seeing all the beautiful smiles that come from it! I love interacting and getting to know our patients, it is one of my favorite things.
In my free time, I love playing ultimate frisbee with my husband, and spoiling my pet rabbit, Sugar! I love traveling, exercising, and trying new foods.
I can’t wait to see you in the clinic and help you have the best experience possible!
Nicole – Front Office Staff
I have worked in the industry of helping customers find what they need for over 11 years.
I love the feeling of knowing I have made a difference in someone’s life. Helping a patient reach their goal of a beautiful smile is the best part of my job.
I have two beautiful kitties that keep me entertained, Milo + Nala. In my free time I love to run, game, fish, and go on bike rides with my fiancée, Chris.
Fun fact, I was patient here when I was 10!
Frequently Asked Questions:
The consultation typically lasts about 45 minutes.
The first 15 minutes of the consultation is dedicated to taking full orthodontic records including photos and x-rays at no charge which will assist our orthodontists in planning you or your child’s treatment.
During the next 30 minutes you will meet our orthodontist and have a 1-on-1 discussion with our treatment coordinator about possible orthodontic treatments. During this time, you will have the opportunity to discuss any orthodontic and dental problems you may be concerned about.
There are 5 essential questions that we will cover during the consultation:
- Is there an orthodontic problem, and if so, what is it?
- What treatment options are available to you to correct the problem? (i.e. braces, Invisalign, expander, etc.)
- What is the estimated length of treatment?
- What is the total cost of treatment?
- What payment options are available?
No, the consultation is completely FREE. This includes an examination, all photos and x-rays (orthodontic records), and a 30 minute consultation with our treatment coordinators and orthodontists.
We want you to be completely comfortable and well-informed in your decision making process.
There are no hidden fees. The entire consultation, including all photos, x-rays and the assessment by our orthodontist are completely free.
The cost of your treatment will vary depending on your specific dental requirements. Once we complete a new patient exam and create a treatment plan for you, you will meet with a treatment coordinator to discuss the costs and payment plans available to you. We will work with you to create a payment plan that is tailored to your needs and budget.
Yes! Kindly give us a call and we will try our best to accommodate you. If our schedule permits, we may be able see multiple family members back to back.
Of course! Second opinions are welcome! We hope that at the end of the consultation, you are educated, informed and able to make the best decision for you and your family.
Our services are provided by orthodontists. Orthodontists are dentists who, after finishing 4 years of dental school, then went to orthodontic school for another 3 years for extensive training with braces, Invisalign, expanders, bite correction appliances, etc. The only thing our doctors do – all day, every day – is straighten teeth! Our orthodontists will straighten teeth on hundreds of patients per year and thousands of patients in their lifetime.
On the contrary, most general dentists don’t do any orthodontics. The few that do treat only a handful of cases per year, and usually these cases are very simple cases (ie. retreatment of a patient who previously had braces but stopped wearing their retainers and teeth shifted slightly).
Orthodontics is something you only want to go through and pay for once, so trust your smile to a specialist 🙂
If you are in need of treatment, an orthodontist will recommend an appliance specific to your dental needs. Some of the treatment options available include: traditional braces, clear braces and Invisalign.
Treatment times vary depending on your specific course of treatment, but with the new cutting-edge technology, the average treatment time is 18-24 months.
Brush your teeth by using a regular soft toothbrush. Brush down from the top and then up from the bottom on each tooth; always brushing away from your gums. Use a gentle sawing motion to work the floss on each side of the two teeth the floss is between. Be careful not to pull with too much force around the archwire.
That varies per patient but there is new technology that uses memory shape, heat activated wires that work without needing painful adjustments, decreasing the amount of office visits necessary to complete treatment. The average time between visits can range from 8-10 weeks. As you come close to finishing treatment, the doctor may want to see you more often, typically between 4-6 weeks during your last few months, to fine tune your final tooth movements.